We are firmly committed to your privacy. The following discloses our information gathering and dissemination practices for this web site.
This web site, TalonDevelopment.com will not disclose Cardholder information to third parties, other than to our Processing Bank and their agents; this is for the sole purpose of completing a Credit Card or Online Check transaction. Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. We will not store any confidential information except where we have taken appropriate industry standard security measures to protect this information. Confidential information is stored behind a secure firewall and / or in encrypted form.
This web site is not set up to track, collect or distribute personal information entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to our customers, but the statistics contain no personal information and cannot be used to gather such information.
We do not share merchant information with other companies, for instance, USPS, except in the normal course of business when it is necessary for the two companies to fulfill a customer request.
This site has security measures in place to protect from the loss, misuse and alteration of the information under our control. A state-of-the-art firewall separates our Merchant Account’s Web pages and Web data from unauthorized access. The credit card information provided in the course of on-line transactions between our merchant processor and customers is received from and transmitted to our merchant processor’s secure servers from our secure server. All transaction data is encrypted using 128 bit SSL encryption.
MONEY BACK GUARANTEE:
Customers wishing to return merchandise for a refund, credit and / or exchange must do so within 30 days from date of purchase. Returns must be shipped prepaid. Sorry, no freight collect packages will be accepted. We appreciate a description of reasons for the return of the merchandise.
Talon warrants all merchandise against defects in material or workmanship for a period of 90 days from date of purchase unless otherwise stated (lifetime in some cases). This warranty shall not apply to any item where defects have been caused by improper customer assembly, failure by customer to follow instructions, product modification, negligent or improper operation. Defective items must be shipped prepaid.
LIMITATION OF LIABILITY:
Talon’s liability shall be limited to the repair or replacement of defective products in accordance with Talon limited warranty. Talon shall not be liable for any incidental, special or consequential damages for breach of any warranty, expressed or implied, directly or indirectly arising out of Talon’s sale of merchandise, including failure to deliver any merchandise, or arising out of customer’s installation or use, whether proper or improper, of the product, separately or in combination with other equipment, or from any other cause.
SHIPPING (U.S. & Canada):
Standard Shipping charges to Alaska, Hawaii and the US territories will be the actual shipping cost and will be added to your order. Please call us toll free at 1-888-858-2566 to get the actual shipping charges. In most instances, standard shipping charges are more than the Priority shipping.
Orders received via fax, phone or internet by 3:00 p.m. Eastern Time (12:00 p.m. Pacific Time) Monday through Thursday and cleared through our credit agency will be shipped next day. Orders received Friday, Saturday, or Sunday will ship the following Monday (except on holidays). Orders requiring a personal check, money order, or bank draft will be shipped upon receipt of funds.
Shipping charges are based on the following rates and are added to your total purchase based on the Order Form shipping method selected.
Canadian customers instead of paying International Shipping Rates will now only pay US Postal Service Rates and will receive shipments by Air Mail.